About Muhammad
Over one year of total administrative experience in customer service, finance, operations, office administration, e-commerce, warehousing/facilities, logistics, and transportation. Skilled in managing data, inventory, financial and operational reports, and company documents in an organized and accurate manner. Proficient in Microsoft Excel (VLOOKUP, HLOOKUP, SUMIF, COUNTIF, Pivot Table, Data Visualization, etc.), Google Workspace, and basic Accurate Accounting skills. Meticulous, disciplined, and able to work within deadlines. With high attention to detail, discipline, a passion for learning, and strong analytical skills, I am committed to contributing to the smooth operation of the company’s administrative and financial processes.
Skills
-
Accurate
-
Administration
-
detail oriented
-
Financial Report
-
Inventory Control
-
Management Documents
-
Microsoft Office (Excel, Word, PowerPoint)
-
Problem Solving
-
SPSS
Work Experience
2024 - 2025
Customer Service
PT. Inspired Sinar Abadi
- Compile and archive administrative documents and daily financial reports.
- Plan, schedule, and coordinate the delivery of goods with the logistics team to ensure that it is on schedule and within vehicle capacity.
- Process sales transactions, create invoices, receipts, and financial reconciliations by matching transaction data and internal records to ensure there are no discrepancies.
- Enter data for approximately 100 customers per day to support smooth operations and financial reporting.
- Handle customer complaints quickly, politely, and with solutions through face-to-face meetings and communication media (telephone, WhatsApp, and social media).
Education & Training
2020 - 20224
Education Administration
Malang State University
- Prepare daily, weekly, and monthly reports on operational activities. - Manage and archive company documents (physical & digital) in an orderly and easily traceable manner. - Record and manage incoming/outgoing goods and ensure stock accuracy through reports and regular stock takes. - Ensure the quality of goods, handle returns/discrepancies, and maintain orderly storage in the warehouse. - Design and implement a library inventory system based on Ms. Excel VBA, transforming manual recording processes into efficient and structured digital solutions
