Joined the Telkomsel Poin team.
•High-Traffic System Optimization, Managed and optimized the Telkomsel Poin GUI system to ensure seamless redemption processes for millions of active users.
•API & JSON Performance, Optimized JSON-based data communication between the GUI system and the mobile application to minimize latency during point redemptions.
•Database Integration, Maintained intensive application integration with large-scale databases to ensure transactional data consistency and security.
•Feature Development, Periodically updated and deployed new features on the GUI system in alignment with business requirements and user demands.
Served as the sole developer in designing, building, and maintaining the entire campus digital ecosystem from the ground up to deployment.
•Academic Information System, Designed and developed an integrated campus academic system including modules for course scheduling, grade entry, and payment management, while integrating it with the PDDIKTI feeder for national data validation.
•Campus Website, Serving as the academic information center, profile, and campus background platform beneficial for prospective students and the general public
•Lecturer Management System, Developing a specialized lecturer module to facilitate the integrated management of scientific papers and lecturer certification applications.
•Sistem Penggajian (Payroll), Building the campus internal payroll system to automate the calculation of salaries and allowances according to each employee's tier level, backed by effective and efficient reporting.
•Maintenance & Improvement, Conducting maintenance, debugging, and feature enhancements based on feedback from the Rectorate and Foundation to maintain the stability and performance of the entire system.
Outsourced Staff at PLN UP2D Riau,
Delivering IT support and service contributions.
•Troubleshooting & Support, handling user complaints, troubleshooting hardware, software, networks, and servers to ensure seamless operations.
•Ticket Management, Successfully resolving an average of 70 IT service request tickets per month with a focus on rapid and efficient system recovery.
•System Maintenance, Conducting regular preventive maintenance and monitoring of network devices and endpoints to guarantee operational stability for users.
•System Development, Actively contributing to requirements analysis, testing, and implementation of solutions for the development and maintenance of IT systems.
